Unfortunately Conatural does not offer returns for a full refund at this time.

Conatural has a 7 day goodwill exchange policy, provided the item is returned to us for exchange:

  • Is in its original packaging
  • The seal of each product intact
  • The packaging of the product has not been tampered with

This is how you can exchange an item:

  • Call Conatural Customer Service on +92 321 5777533 or +92 345 1003014 or e-mail us at sales@conaturalintl.com and request an exchange.
  • Log in the reason for exchanging the item.
  • Send the item back to us in its original packaging and seal intact to:

Conatural BodyCare Pvt Limited

Attention: Returns Department

F-10 Pace Towers, Fortress Stadium, Lahore, Pakistan

We will send your chosen replacement item in exchange to your address.

You will need to pay any applicable shipping charges for the re-shipment.


If you want to cancel an order, the sooner you inform us the better! We dispatch most orders within 24 hours so be sure to let us know about cancellations at the earliest.

Cancellations depend on whether your order has been shipped or not. Usually, items are shipped within one business day so it is important that you notify us immediately. If you would like to cancel an order, please send an order cancellation request to Conatural Customer Services at sales@conaturalintl.com or call us on +92 321 5777533 or +92 345 1003014.